“There is nothing so useless as doing efficiently that which should not be done at all.”
“Efficiency is doing better what is already being done.”
“Time is the scarcest resource and unless it is managed nothing else can be managed.”
– Peter Drucker
Internal activities are about how you accomplish the goals that have been set for the business. This is typically about improving systems and processes to help reduce costs, improve productivity, and reduce cycle time. Some examples include:
- Reduce inventory, reduce lead-times, improve forecasting, improve quality, etc.
- Improve budgeting processes
- Increase output by ‘x%’
- Improve IT project on-time and on-budget measures
Internal goals help outline the “how” required to execute the strategy.